Effective Date: February 1, 2025

Hendon Heritage ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

If you have any questions or concerns about this policy, please contact us at info@hendonheritage.com.

1. Information We Collect

We collect the following types of information:

A. Information You Provide to Us:

  • Name, email address, phone number, and billing/shipping address when you create an account, place an order, or contact us.
  • Payment information (processed securely through third-party payment processors and not stored on our servers).

B. Automatically Collected Information:

  • IP address, browser type, operating system, and website usage data through cookies and similar technologies.

C. Information from Third Parties:

  • Social media platforms if you interact with us through those channels (e.g., liking or sharing our content).

2. How We Use Your Information

We use your information for the following purposes:

  • To Process Transactions: Fulfilling orders, processing payments, and delivering products.
  • To Improve Our Services: Personalizing your experience, analyzing website traffic, and enhancing website functionality.
  • To Communicate with You: Sending order confirmations, promotional emails, and responding to inquiries.
  • For Legal and Security Purposes: Complying with legal obligations, protecting against fraud, and securing our systems.

3. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors (e.g., payment processors, shipping partners).
  • Legal Requirements: To comply with legal obligations or respond to valid legal processes.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences in your browser settings.

6. International Users

If you are accessing our Site from outside the USA, note that your data may be transferred to and processed in the USA, where privacy laws may differ.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption of sensitive information and secure data storage. However, no method of transmission over the internet is completely secure.

8. Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable laws.

9. Your Rights and Choices

You have the right to access, correct, delete, or object to the processing of your data. To exercise these rights, contact us at info@hendonheritage.com.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@hendonheritage.com