Terms and Conditions

Effective Date: February 1, 2025

Welcome to the Hendon Heritage website (the “Site”). By accessing or using our Site, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the Site.

These Terms apply to all visitors, users, and customers of Hendon Heritage. Please read them carefully.

1. Use of the Site

You may use the Site for lawful purposes and in compliance with these Terms. By using the Site, you agree that:

  • You are at least 18 years old or have the permission of a parent or legal guardian.
  • You will not use the Site in a way that disrupts or interferes with its functionality or security.
  • You will not engage in unauthorized access, data mining, or any activity that harms the Site or other users.

2. Products and Purchases

A. Product Descriptions:

We strive to provide accurate product descriptions and images. However, we do not warrant that all details, colors, or prices are error-free.

B. Orders:

  • By placing an order, you agree to purchase the selected product(s) at the stated price.
  • We reserve the right to refuse or cancel any order, including but not limited to orders with errors in pricing or product information.
  • If your order is canceled, you will be notified, and any payment will be refunded promptly.

C. Pricing and Payment:

  • All prices are in USD and are subject to change without notice.
  • Payment must be made in full at the time of purchase. We accept [Insert Accepted Payment Methods].

D. Shipping and Delivery:

  • Shipping costs and estimated delivery times are outlined during checkout.
  • We are not responsible for delays caused by carriers or customs.

E. Returns and Refunds:

  • Please refer to our [Return Policy](Insert Link) for details on returning products.
  • We reserve the right to deny returns or exchanges if the product has been used or damaged after delivery.

3. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Hendon Heritage or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

4. Limitation of Liability

To the fullest extent permitted by law:

  • Hendon Heritage shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Site or products.
  • Our total liability for any claims related to your use of the Site or purchases shall not exceed the amount paid for the applicable product.

5. Warranties

A. Product Warranties:

  • We stand behind the quality of our products and will replace or refund defective items in accordance with our [Return Policy](Insert Link).
  • Products are sold "as is," and we make no express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, except as required by law.

B. Website Warranties:

  • We do not guarantee that the Site will be error-free, secure, or uninterrupted.
  • The Site and its content are provided "as is" without warranties of any kind, either express or implied.

6. Dispute Resolution

A. Informal Resolution:

If you have any dispute with Hendon Heritage, you agree to contact us first at info@hendonheritage.com to attempt to resolve the issue informally.

B. Arbitration:

  • If a dispute cannot be resolved informally, it will be resolved through binding arbitration conducted by [Insert Arbitration Organization, e.g., the American Arbitration Association (AAA)] under its rules for consumer disputes.
  • The arbitration will take place in [Insert Location] or via virtual methods, and the arbitrator's decision will be final and binding.

C. Class Action Waiver:

  • You agree to resolve disputes with Hendon Heritage on an individual basis and waive the right to participate in class actions or collective lawsuits.

D. Exceptions to Arbitration:

  • Claims relating to intellectual property rights or injunctive relief may be brought in a court of competent jurisdiction without undergoing arbitration.

E. Governing Law:

  • These Terms are governed by and construed in accordance with the laws of Missouri, USA, without regard to conflict of law principles.

7. Indemnification

You agree to indemnify and hold harmless Hendon Heritage, its affiliates, and employees from and against all claims, damages, and expenses arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

8. Force Majeure

Hendon Heritage shall not be held liable for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, labor strikes, or governmental actions.

9. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10. Contact Us

If you have questions about these Terms, contact us at: info@hendonheritage.com